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📄 Terms & Conditions

  • By subscribing to Sparknet services, customer agrees to all terms.

  • Service is provided based on selected plan and validity.

  • Speed may vary depending on network conditions.

  • Customer must provide valid ID and address proof.

  • Misuse (illegal activity, sharing connection) is strictly prohibited.

  • Company can suspend service if terms are violated.

2026 - 2027

🔄 7-Day Return / Service Policy

  • Customer can request service cancellation within 7 days of activation.

  • Applicable only if service quality issue is not resolved.

  • Installation charges and device costs (router, cable) are non-refundable.

  • Refund will be processed after verification.

2026 - 2027

💰 Refund Policy

  • Refund applicable only within 7 days trial period.

  • Refund will be processed in 5–7 working days.

  • Partial usage charges may be deducted.

  • No refund after 7 days of activation.

2026 - 2027

❌ Cancellation Policy

  • Customer can cancel service anytime by informing support.

  • No refund after 7 days of service activation.

  • Advance plans (monthly/long-term) are non-refundable after usage.

  • Equipment provided must be returned in good condition.

2026 - 2027

🔒 Privacy Policy

  • Sparknet collects basic details like name, phone number, and address for service purposes.

  • Customer data is kept secure and confidential.

  • We do not share or sell personal information to third parties.

  • Data may be used for service updates, support, and offers.

  • We take necessary steps to protect your information.

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